This service combines business and technical consulting to help clients define a phased roadmap for enterprise-wide strategic Unified Communications (UCC) planning, typically include the following activities:

• Development of business and use case development
• Assessing and Analyzing organizational and business requirements
• Assessing UCC services requirements IM/Presence, voice, audio / video / web conferencing, collaborations
• Define technical requirements and solution alternatives,
• Developing holistic UCC strategy,
• Analyzing economical model, risks and ROI
• Preparing and presenting recommendation and transformation roadmap with actionable steps over a defined period to transform the organization to the desired architecture.